Last Updated: May 2026

cv9994 Terms & Conditions — Complete Platform Usage Policy

Please read these terms carefully before creating an account or using any service on cv9994. This document constitutes a legally binding agreement between you and cv9994.

Written in English 13 Chapters 10–15 min read
Main Content
Account Rules
Payment Policy
Bonus Terms
Security
Betting Rules
Responsibility

Key Terms at a Glance

Get the key points before diving into the details.

Age & Eligibility

You must be at least 18 years old to use cv9994. Providing accurate identification when registering an account is mandatory.

Single Account

Each user may register only one account. Multiple accounts will be permanently closed.

Transparent Payment Policy

Minimum deposit of ৳100 and withdrawals processed within 15 minutes. No hidden fees.

Bonus terms apply.

Each bonus has its own wagering requirements. Please read the applicable terms before claiming any bonus.

Secure Data Storage

Your personal data is protected with 256-bit SSL encryption and is never sold to third parties.

Fair Play Guarantee

The RNG of all games is verified by third-party auditors. cv9994 does not alter any game outcomes.

1
General Overview

This document sets out the terms of use for the cv9994 platform (cv9994.biz) and all associated services. By registering or using cv9994, you are deemed to have accepted these terms.

These terms and conditions are written in Bengali to ensure users in Bangladesh can read and understand them with ease. If any section is unclear, please contact our support team — they are ready to help explain.

Important: cv9994 is an entertainment platform. Gaming is designed for legal, recreational purposes. Users are responsible for complying with the laws of their own country.

2
Account & Eligibility Terms

Age Requirement

You must be at least 18 years old to open an account and use any services on cv9994. An NID or passport may be requested as proof of age.

One Account Policy

Each person may hold only one cv9994 account. If multiple accounts belonging to the same individual are detected, all accounts will be permanently closed and the associated balances may be forfeited.

  • You must provide your correct name, mobile number, and date of birth when creating an account.
  • To update your account details, please contact support.
  • Accounts cannot be transferred to another person.
  • Keeping your login credentials secure is your own responsibility.

Restricted Individuals

Cv9994 employees and their immediate family members are not permitted to participate in any games. Using the platform for software testing purposes is also prohibited.

3
KYC & Identity Verification

Cv9994 complies with international Anti-Money Laundering (AML) regulations. As a result, KYC (Know Your Customer) verification must be completed before withdrawals above a certain amount can be processed.

What you need for KYC verification

1
National ID Card

Upload photos of both the front and back of your NID.

2
Selfie Verification

A clear selfie holding your NID.

3
Payment Verification

A screenshot of your bKash/Nagad registration.

KYC is typically completed within 24 hours. Documents submitted are used solely for verification purposes and are stored securely.

4
Deposit & Withdrawal Policy

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
BKash৳100৳500Instant / 15 Minutes
Nagad৳100৳500Instant / 15 Minutes
Rocket৳200৳500Instant / 30 Minutes
Bank Transfer৳500৳1,0001–2 Business Days
USDT (TRC20)$10$1030 Minutes

General Withdrawal Terms

  • Withdrawals will only be sent to the same account from which the deposit was made.
  • The required wagering must be completed before withdrawing from your bonus balance.
  • Withdrawals above ৳10,000 will not be processed until KYC verification is complete.
  • Cv9994 reserves the right to reclaim any funds credited due to a technical error.

Please Remember: Making payments using another person's account or fraudulent details may result in permanent account closure and an investigation.

5
Bonus & Promotion Terms

Each bonus at cv9994 comes with its own specific rules. General bonus terms are outlined below:

  • Welcome Bonus: Up to 100% of your first deposit. A minimum deposit of ৳500 is required. A 1x wagering requirement applies.
  • Free Spins: Restricted to specific slots. Winnings must be wagered within 7 days.
  • Reload Bonus: Valid on specific days or events. One use per account.
  • Referral Bonus: A bonus will be credited when your referred friend makes their first deposit.

A simple example to understand wagering

For example, if you deposit ৳1,000 and receive a ৳1,000 bonus with a 5x wagering requirement, you must place a total of ৳5,000 in bets (bonus × 5) before the bonus amount can be withdrawn.

Tips: Before claiming a bonus, visit the promotions page to read the specific terms for that bonus. Each bonus has its own validity period.

6
Betting Rules

Cv9994 offers betting on cricket, football, tennis, and more. The following rules apply to all types of betting:

  • Once confirmed, a bet cannot be changed or cancelled.
  • Odds published before an event begins are final. If odds change after a bet is placed, the original odds at the time of the bet apply.
  • If an event is abandoned mid-way, bets will be settled according to cv9994's rules.
  • Scores and data in live betting may be delayed. No bets will be voided on account of such delays.
  • Cv9994 reserves the right to void any bets placed at incorrect odds displayed due to a system or technical error.

Maximum Bet Limit

Maximum bet limits apply to each event and market. cv9994 may change these limits at any time. Bets exceeding the limit will not be accepted.

7
Games & Casino Rules

The following rules apply to cv9994's Live Casino, slots, and lottery sections:

  • Slot Games: The RTP and paytable for each slot are published individually. If a user switches games during free spins, the free spins will be forfeited.
  • Live Casino: Results at the time of disconnection are final. The dealer's decision is final.
  • Lottery: Draws are observable live and RNG-verified. Results cannot be altered once a draw is completed.

Please Note: All game outcomes are entirely RNG (Random Number Generator) based. cv9994 has no influence over results and no ability to alter them.

8
Prohibited Activities

The following activities are strictly prohibited on cv9994:

  • Using bots or automated software to bet or play games.
  • Engaging in money laundering or transactions involving funds from illegal sources.
  • Exploiting system vulnerabilities to gain an unfair advantage.
  • Unauthorized access to another user's account.
  • Opening multiple accounts to claim bonuses.
  • Match fixing or any attempt to influence the outcome of an event.
  • Using cv9994's brand, logo, or content without authorization.

9
Account Suspension & Closure Policy

Cv9994 may temporarily suspend or permanently close an account in the following circumstances:

  • Registering with false or fraudulent information.
  • Operating multiple accounts.
  • If involvement in prohibited activities is proven.
  • Failure to provide the required documents for KYC verification.
  • Upon submitting a self-exclusion request.

Before closing an account, cv9994 will notify you of the reason and give you the opportunity to appeal. You will also be given the chance to withdraw any valid balance — except in cases of fraud, where funds may be seized immediately.

10
Responsible Gaming Policy

Cv9994 believes gaming is entertainment, not an addiction. That's why we offer all users the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Your session will automatically end if losses exceed a set amount.
  • Time Limit: Set a daily limit on how many hours you spend playing.
  • Self-Exclusion: Request an account suspension ranging from 30 days to permanent closure.
  • Reality Check: Periodic reminders are shown to let you know how long you've been playing.

Need help? For help with gaming addiction, contact our Responsible Gaming Page View or contact support.

11
Dispute Resolution

If you disagree with any decision made by cv9994, please follow the steps below:

1
File a Complaint with Support

First, reach out via live chat or email with full details.

2
Appeals

If unsatisfied, escalate to the appeals department — response within 72 hours.

3
Third-Party Mediation

Assistance from a neutral mediator may be sought if needed.

Cv9994 is committed to resolving all disputes fairly. For game outcome disputes, RNG logs and server records shall serve as the definitive evidence.

12
Right to Modify Terms & Conditions

Cv9994 reserves the right to update these Terms & Conditions at any time. In the event of a significant change:

  • An SMS will be sent to your registered mobile number.
  • Notifications will be displayed on the app and website.
  • Updated terms take effect 7 days after the date of change.

Continued use of the service after any changes takes effect constitutes acceptance of the updated terms.

13
Contact Information

If you have any questions about these terms or any cv9994 service, please reach out through the following:

Live Chat
24/7 Live Support
Email
support@cv9994.biz
Helpline
Chat in Bengali

Average response time: 2 minutes on live chat, within 4 hours by email.

Terms & Conditions FAQ

Questions about game rules and platform usage

No, cv9994 is not limited to cricket or football. You can bet across more than 20 sports categories. While cricket and football are the most popular, the platform also covers tennis, badminton, basketball, volleyball, hockey, kabaddi, and more. Football markets are especially extensive — you can bet on match results, first goalscorer, half-time score, number of corners, yellow cards, and beyond. Covered leagues include the Premier League, Bundesliga, La Liga, Champions League, and even the Bangladesh National League. With the live betting option, you can place bets while a match is in progress, with odds updating in real time. Visit the Betting Tips page for analysis on each sport.

Yes, cv9994 supports multiple languages. While Bengali is the default, the interface is also available in English and Hindi. To change the language in the app, go to Settings → Language, select your preferred language, and tap Save. On the website, a language selector icon is usually located in the top-right corner of the page. Changing the language updates the menus, buttons, and notifications, though some in-game content may remain in the game provider's language. Most users in Bangladesh prefer Bengali, as all terminology feels familiar and it makes communicating with the support team easier.
Done reading the terms?

Ready? Join cv9994 today

Registration is free. Start with a minimum deposit of ৳100 and claim your welcome bonus.

By using cv9994, you are deemed to have fully accepted these Terms & Conditions.

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